The Car Dealers Fix Kit
Built for car dealers.
A dealership loses money in the gaps between departments: a unit aging on the floor plan while recon waits on a part, a warranty claim rejected for paperwork, an incentive never claimed, an F&I product cancelled with the chargeback nobody checked. Some leaks are rules that cost far more when they are missed: the Buyers Guide on every used unit, the cash report, the breach notice. I wrote this kit so each one can be checked against your own deal jackets, DMS reports and statements.
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The 11 leaks it covers
5 you can close it · 3 the other side owes it · 3 a pro decides
- Used unit on the lot without a Buyers GuideWhere to look first: Walk the used lot and check every unit for a Buyers Guide.Keep it from coming back: Check the lot every week.You can close it
- Cash deals over the reporting line never reportedWhere to look first: Pull every deal last year where the customer paid cash, money orders or cashier's checks.Keep it from coming back: Flag every cash payment at the cashier window.A pro decides
- A data breach with no plan for the noticeWhere to look first: Ask your IT lead where customer credit applications, licenses and deal files are stored.Keep it from coming back: Test the plan every year.A pro decides
- Treating the end of the CARS Rule as the end of the riskWhere to look first: Pull your pricing, add-on and advertising practices.Keep it from coming back: Review ads and add-on forms every quarter.A pro decides
- Aged units eating floor plan interestWhere to look first: Pull your inventory list with days in stock for every unit.Keep it from coming back: Weekly aging meeting, every week.You can close it
- Recon days nobody countsWhere to look first: For every used unit acquired last month, write down the day it arrived and the day it was front-line ready.Keep it from coming back: Count recon days every week.You can close it
- F&I cancellations and chargebacks never checkedWhere to look first: Pull every F&I product cancellation and chargeback from last year.Keep it from coming back: Review the chargeback report every month.The other side owes it
- Warranty claims rejected for paperworkWhere to look first: Pull every rejected or reduced warranty claim from the last six months.Keep it from coming back: Review rejected claims every week.The other side owes it
- Incentives and co-op money never claimedWhere to look first: List every manufacturer incentive, holdback and co-op advertising program you were in last year.Keep it from coming back: Reconcile the factory statement every month.The other side owes it
- Title and registration fees collected but not matchedWhere to look first: Pull the title and registration fees collected on every deal last quarter.Keep it from coming back: Reconcile title fees every month.You can close it
- Reviews never asked for, or asked for the wrong wayWhere to look first: Count reviews received last year compared with units sold and repair orders closed.Keep it from coming back: Send the request within a week of every sale and repair.You can close it
Free: one full leak from this kit
No sign-up, no email. Here is leak 1 of 11 exactly as it appears in the kit, so you can see what you get before you buy.
Used unit on the lot without a Buyers Guide
You can close it- Walk the used lot and check every unit for a Buyers Guide.
- The FTC's Used Car Rule applies to dealers who sell or offer for sale more than five used vehicles in a 12-month period, and a Buyers Guide must be posted before a vehicle is displayed for sale (VERIFIED: FTC Dealer's Guide to the Used Car Rule).
- The sales contract must say that the information on the window form is part of the contract and overrides contrary provisions (VERIFIED: FTC Dealer's Guide).
- If you conduct a sale in Spanish, you must post a Spanish-language Buyers Guide (VERIFIED: FTC Dealer's Guide).
- Add a Buyers Guide check to every lot walk and every deal jacket.
Your part: Walk the lot and fix the process.
Note to my used car manager: Starting [DATE], no used unit goes on the lot without a completed Buyers Guide. Every deal jacket gets a signed copy reflecting final changes. Lot walk every [DAY] by [NAME].
Check the lot every week.
What this kit can't decide for you: Whether a deal complied is a question for the FTC, a state agency or a court.
That's 1 of 11. The other 10 come the same way in the kit: steps, words to send, a habit to keep each one closed.
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What people in this work look up
When car dealers go looking for answers, they search things like “car dealer floor plan”, “dealer reserve”, “dealership f&i” and “car dealer chargebacks”. Those searches turn up forms, averages and other people's numbers. This kit starts from your own records instead: the 11 places money leaks in this work, where to look first and the words to send to close each one.
What you get for each leak
- Numbered steps to close each leak
- Your part, spelled out
- Words you can use: letters and scripts, ready to send (fill in the brackets)
- A habit that keeps each leak from coming back
- An honest line on what the kit can't decide for you
A page from the kit
Questions people ask
Used unit on the lot without a Buyers Guide: where do I start?
Start here: Walk the used lot and check every unit for a Buyers Guide. To keep it from coming back: Check the lot every week.
Cash deals over the reporting line never reported: where do I start?
Start here: Pull every deal last year where the customer paid cash, money orders or cashier's checks. To keep it from coming back: Flag every cash payment at the cashier window.
A data breach with no plan for the notice: where do I start?
Start here: Ask your IT lead where customer credit applications, licenses and deal files are stored. To keep it from coming back: Test the plan every year.
What it can't decide for you
This kit works from your own records. It doesn't give legal, tax, licensing or financial advice, and it never tells you what to charge. Where a CPA, attorney, insurer or state board makes the call, the kit says so and gets your records ready for them.
17-page PDF · instant download after payment · Code VYR-KIT-DEALER-01
Opens secure checkout. Instant download after payment. 30 days to ask for a refund — refund policy · terms
Next step
- Run your free LeakReceipts check — it reads your own receipts and records and shows where money is leaking out, line by line.
- TrueNET — the whole-picture money truth: what you actually keep after every cost, across everything you earn and spend.
Use Jobber or Housecall Pro? Run the free leak check — it reads your job export in your browser and shows the money leaks the software doesn't flag. Nothing is uploaded.