The Residential Movers Fix Kit
Built for local and residential movers and moving labor crews.
Your net on a retail move is the estimate you quoted, honestly reconciled against the actual hours, the accessorials your own signed estimate and tariff let you bill, and the true cost of running the truck — not just whatever's left in the account after a full calendar. This kit finds where the money leaks in your own work and gives you the steps and the words to close each one.
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The 7 leaks it covers
4 you can close it · 2 the other side owes it · 1 a pro decides
- Using the wrong rulebook — federal rules on local moves, or no rules on local movesWhere to look first: Tag every job when you book it: does it cross a state line (interstate) or stay in one state (intrastate)?Keep it from coming back: Tag interstate vs intrastate on every job at booking, before the estimate.You can close it
- Stairs, long carries and shuttles done but not billed (or billed without disclosure)Where to look first: Pull your last 10 jobs. List every stair carry, long carry, elevator wait or shuttle run that happened.Keep it from coming back: Access questions at every survey. Signed form for any move-day surprise, before the work.You can close it
- Loose quotes trued-up at the door instead of a proper written estimateWhere to look first: For interstate moves, every customer gets one of the three estimate types in writing before loading: binding, non-binding, or not-to-exceed.Keep it from coming back: No truck loads without a signed written estimate of a named type. Do a post-delivery balance check at every closeout.You can close it
- Underbidding and re-quoting at the truck — the pattern federal enforcement targetsWhere to look first: This is the line to stay inside, not money to chase. Pull your last 10 estimates. Check each was written, a named type, given before loading, and honored at delivery.Keep it from coming back: No estimate without a survey. No re-quote at the truck — any change goes in writing, signed, under the estimate's own rules.You can close it
- Damage claim left stuck in letters when the required arbitration program would close itWhere to look first: List every open damage claim older than a few months, with its amount.Keep it from coming back: Give the arbitration summary with every interstate estimate. Review open claims monthly and act on any older than your target.The other side owes it
- Paying damage claims above the valuation coverage the customer actually choseWhere to look first: Pull your last 10 paid damage claims. For each, find the valuation the customer signed for: Released Value or Full Value Protection.Keep it from coming back: Signed valuation election on every bill of lading before loading. Check it before answering any claim.The other side owes it
- Self-employment tax not set aside on net income (boundary, not a recoverable leak)Where to look first: Nothing recovers this one — it is a real tax, not missing money. Here is how you stop it surprising you: Pull your last 3 months of moving income and your business costs for the same months.Keep it from coming back: Move the tax share out of every deposit the day it lands. Re-check the share with your CPA when your net changes a lot.A pro decides
Free: one full leak from this kit
No sign-up, no email. Here is leak 1 of 7 exactly as it appears in the kit, so you can see what you get before you buy.
Using the wrong rulebook — federal rules on local moves, or no rules on local moves
You can close it- Tag every job when you book it: does it cross a state line (interstate) or stay in one state (intrastate)?
- Interstate jobs follow federal household goods rules (FMCSA). Intrastate jobs follow your state's regulator, permit and tariff — confirmed examples include California's BHGS, Texas's TxDMV and Massachusetts's DPU.
- Find your own state's moving regulator and check: is a permit or registration required, is there a required tariff or rate rule, and what estimate and claim rules apply?
- Keep a one-page cheat sheet for each rulebook on the truck and in the office.
Your part: Confirm the rules with your state regulator and run each job by its rulebook.
Email to my state's moving regulator: Subject: Rules for in-state household moves — [YOUR COMPANY NAME] Hello, I run [YOUR COMPANY NAME], a household goods mover based in [CITY, STATE]. For moves that start and end in [STATE], can you tell me: 1. What permit or registration I need. 2. Whether I must follow a set tariff or file my own. 3. What estimate, valuation and claim rules apply. 4. Where I can find these rules in writing. Thank you, [YOUR NAME] [PHONE]
Tag interstate vs intrastate on every job at booking, before the estimate.
What this kit can't decide for you: Which rules apply to a given job is your state regulator's (or attorney's) call. We do not interpret state law.
That's 1 of 7. The other 6 come the same way in the kit: steps, words to send, a habit to keep each one closed.
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What people in this work look up
When residential movers go looking for answers, they search things like “moving company business plan”, “moving labor”, “moving company business”, “how to start a moving company” and “movers hourly rate”. Those searches turn up forms, averages and other people's numbers. This kit starts from your own records instead: the 7 places money leaks in this work, where to look first and the words to send to close each one.
What you get for each leak
- Numbered steps to close each leak
- Your part, spelled out
- Words you can use: letters and scripts, ready to send (fill in the brackets)
- A habit that keeps each leak from coming back
- An honest line on what the kit can't decide for you
A page from the kit
Questions people ask
How do I bill stairs, long carries and shuttles?
Bill them with disclosure when you do them. The kit shows how.
Should I give a binding estimate?
Loose quotes trued up at the door are a pattern regulators target. The kit shows the right written estimate.
Do federal rules apply to local moves?
Using the wrong rulebook is the first leak in the kit. It shows which rules apply.
What it can't decide for you
This kit works from your own records. It doesn't give legal, tax, licensing or financial advice, and it never tells you what to charge. Where a CPA, attorney, insurer or state board makes the call, the kit says so and gets your records ready for them.
11-page PDF · instant download after payment · Code VYR-KIT-BOXER-01
Opens secure checkout. Instant download after payment. 30 days to ask for a refund — refund policy · terms
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